Privacy Policy

Farmbright Pty Ltd · ABN 82 672 434 669 · Last updated: 31 May 2026

Farmbright Pty Ltd respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, hold, disclose and protect personal information when you use our website, submit an enquiry, register interest in a product, communicate with us, purchase products or otherwise engage with Farmbright.

1. About this Privacy Policy

In this Privacy Policy:

  • Farmbright, we, us or our means Farmbright Pty Ltd.
  • You or your means an individual whose personal information we collect or handle.

This Privacy Policy applies to personal information collected through:

  • the Farmbright website
  • enquiry forms
  • contact forms
  • order forms
  • Sylvara® registration forms
  • media enquiries
  • email communications
  • phone calls
  • meetings
  • product orders
  • field enquiries
  • grower support communications
  • events, trials or product-development activities

2. Australian privacy framework

Where applicable, Farmbright handles personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

The Australian Privacy Principles set standards, rights and obligations for the collection, use, disclosure and management of personal information by covered organisations.

If Farmbright is not required by law to comply with the Privacy Act in every circumstance, we still aim to handle personal information responsibly and transparently.

3. Types of personal information we collect

We may collect personal information including:

  • full name
  • business or farm name
  • job title or role
  • email address
  • phone number
  • postal address
  • delivery address
  • billing address
  • state, region or country
  • farm location at a regional level
  • estimated hectares
  • crop type
  • product interest
  • order details
  • enquiry details
  • communications with Farmbright
  • payment status and invoice information
  • product-use information
  • application records where voluntarily provided
  • feedback, observations or trial information
  • website usage information
  • IP address
  • browser type
  • device information
  • analytics and cookie data

We do not intentionally collect sensitive information unless it is necessary and you have consented, or collection is otherwise permitted by law.

4. How we collect personal information

We may collect personal information when you:

  • visit our website
  • complete a contact form
  • register interest in Sylvara®
  • enquire about Verdara®
  • request a quote
  • place an order
  • download materials
  • contact us by email or phone
  • speak with Farmbright representatives
  • attend a meeting, event or field demonstration
  • provide product feedback
  • participate in a field trial or product stewardship activity
  • interact with Farmbright on social media
  • subscribe to updates or communications

We may also collect information from third parties, including:

  • agronomists
  • distributors
  • contractors
  • freight providers
  • payment providers
  • business partners
  • publicly available sources
  • professional advisers
  • authorised representatives

5. Why we collect personal information

We collect personal information to:

  • respond to enquiries
  • provide product information
  • process Verdara® orders
  • register interest in Sylvara®
  • provide quotations
  • arrange delivery
  • issue invoices and receipts
  • provide customer support
  • manage product stewardship
  • assess product suitability
  • plan supply and production
  • coordinate bulk hectare planning
  • communicate product updates
  • manage media enquiries
  • improve our website
  • improve our products and services
  • conduct de-identified product analysis
  • manage trials, demonstrations and grower feedback
  • comply with legal and regulatory obligations
  • protect Farmbright's legal, commercial and intellectual property interests

6. Product-use and agronomic information

Where you provide product-use information, such as hectares treated, crop type, application timing, regional conditions, yield outcomes, observations or photographs, Farmbright may use that information to:

  • provide support
  • improve application guidance
  • understand product performance
  • support product development
  • prepare de-identified and aggregated performance summaries
  • support research, commercial reporting and product stewardship

Farmbright will not publicly identify you, your farm or your business in a case study, testimonial or marketing material without your consent.

7. Website analytics and cookies

Our website may use cookies, analytics tools, tracking pixels or similar technologies to understand how visitors use the website and to improve website performance.

This may include information such as:

  • pages visited
  • time on page
  • referring website
  • browser type
  • device type
  • general location
  • IP address
  • interactions with forms or buttons

You can usually disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

8. Direct marketing

We may use your personal information to send you updates about:

  • Verdara®
  • Sylvara®
  • Farmbright products
  • supply availability
  • field updates
  • product-development updates
  • events
  • media releases
  • technical materials
  • commercial opportunities

You can unsubscribe from marketing communications at any time by using the unsubscribe link in an email or contacting us directly.

We may still send you non-marketing communications relating to orders, enquiries, legal notices, product updates, safety information or customer service matters.

9. Disclosure of personal information

We may disclose personal information to:

  • Farmbright employees and contractors
  • freight and logistics providers
  • payment processors
  • accountants and bookkeepers
  • legal advisers
  • insurers
  • agronomists or technical advisers where relevant
  • distributors or supply partners where required to fulfil an enquiry or order
  • IT, website and cloud service providers
  • CRM and email marketing platforms
  • analytics providers
  • professional advisers
  • regulators, courts or government agencies where required by law

We only disclose personal information where reasonably necessary for our business functions, legal obligations or the purposes described in this Privacy Policy.

10. Overseas disclosure

Some service providers used by Farmbright may store or process data outside Australia, including cloud, analytics, CRM, email marketing, website hosting or software providers.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled appropriately, subject to the nature of the service and applicable law.

11. Security of personal information

Farmbright takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

  • secure systems
  • access controls
  • password protection
  • limited internal access
  • secure cloud platforms
  • staff and contractor confidentiality obligations
  • data minimisation where practicable
  • review of service providers where appropriate

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

12. Retention of personal information

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including:

  • responding to enquiries
  • managing orders
  • maintaining customer records
  • meeting tax, accounting and legal obligations
  • resolving disputes
  • supporting product stewardship
  • protecting Farmbright's legal and commercial interests

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it where appropriate.

13. Accessing or correcting your personal information

You may request access to personal information we hold about you.

You may also ask us to correct personal information that is inaccurate, incomplete, out of date or misleading.

To request access or correction, contact us using the details below.

We may need to verify your identity before responding. We may refuse access or correction where permitted by law.

14. Complaints

If you have a privacy concern or complaint, please contact us first so we can review and respond.

We will aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

15. Children

Farmbright's website and products are intended for use by adults, farms, farming businesses, agricultural professionals, distributors and commercial users.

We do not knowingly collect personal information from children.

16. Third-party websites

Our website may contain links to third-party websites, platforms or documents.

Farmbright is not responsible for the privacy practices, content or security of third-party websites.

You should review the privacy policies of any third-party websites you access.

17. Changes to this Privacy Policy

Farmbright may update this Privacy Policy from time to time.

The updated version will be published on our website with the updated date.

Your continued use of the website after changes are published indicates acceptance of the updated Privacy Policy.

18. Contact

For privacy enquiries, access requests, correction requests or complaints, contact:

Farmbright Pty Ltd
ABN 82 672 434 669
Suite 77, 57 Byrnes Road
Shoreham VIC 3916
Australia
Email: contact@farmbright.com
Phone: +61 3 9961 2912
Website: farmbright.com

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